Credit union finally sends $600 check to Sun City widow

PHOENIX (3TV/CBS 5) – When Carol Amelung’s husband James died last year, she lost more than her spouse. “I mean he was just my favorite guy. He was my protector. He was my best friend,” Amelung said. Losing James also meant that Carol would lose her Social Security benefits. So she got a part-time job to make ends meet and sold their house. Amelung said selling the house she had owned with her husband for all these years was emotionally very difficult.

His mortgage was with OneAZ Credit Union and after the house was sold, the union discovered that there was an excess of $599 left in Amelung’s escrow account. So, OneAZ sent a check to Amelung. However, she says the check has no value as it is made payable to James Amelung.

His bank won’t take the check. “The man at the bank tells me he can’t cash it,” Amelung said. “He won’t accept it because it’s in the name of James Amelung’s estate. And there is no domain. Carol says she has contacted OneAZ Credit Union several times over the six months to request that the check be made out to her, but she says they won’t. So she contacted On Your Side.

“I really think if anyone can solve this problem it will be you,” Amelung said. On Your Side’s Gary Harper contacted OneAZ and explained the situation. Immediately, the credit union apologized and immediately wired $599 to his account. He also sent Amelung flowers along with a $100 gift card for all the troubles she went through. Amelung said she owed everything to On Your Side. “What you see with Gary Harper on TV is really him. He’s such a nice guy,” Amelung said. before what happened.

How about that? A check, flowers and a gift card. I think that says a lot about OneAZ Credit Union, and On Your Side appreciates the resolution.

About Joan Dow

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